Ideas

Send SMS to Customer - Debit Note (Payment Pending)

Customer is Buying but not paying any amount or part payment is done

Debit Note is issued

 

Example

Customer Name : XYZ

Bill No. XY-123-2018 Date: 25-06-2018 Amount: Rs. 15,000/-

Debit Note issued

 

 

SMS send on every monday(or any day of week)

SMS send to that customer - Bill Amount is Pending

SMS is Send till the Amount is not fully paid

  • Piyush Visapara
  • Jun 25 2018
  • Already exists
SMS
  • Attach files
  • Admin
    Product Team commented
    June 26, 2018 05:47

    We already have an SMS event called "Outstanding Reminder", please implement the same.

  • Piyush Visapara commented
    June 26, 2018 06:08

    Your Helpdesk/Technical Support Person told me that  - this is not possible  

    sending here with replay of my ticket from your  support

     

    Replay from your support : 

    Hi,

    Greetings from Ginesys Care.

    We are closing this ticket as per support policy.

    The issue reported by you, through 15075 - SENDING SMS TO THE CUSTOMER, is not available in Ginesys as per current functionalities. We request you to log an idea at our idea portal : http://idea.ginesys.in/.

    All community reported ideas go through a voting system as well as internal assessment. If your idea is taken up for development, you will be informed by the Product Management team accordingly.

     


    Ticket URL: https://care.ginesys.in/helpdesk/tickets/15075

    Happy to assist you.

     

    NAME..........
    Ginesys Care: http://care.ginesys.in
    Phone: +91 0124 4754500
    On Mon, 25 Jun at 1:31 PM , Ginesys Care <care@ginesys.in> wrote:
    Hi,

    Greetings from Ginesys Care.


    A Ginesys Care agent has invited you to join a remote support session.

    Click the link below to join:
    Join Support Session

    Thank you

    Ticket URL: https://care.ginesys.in/helpdesk/tickets/15075

    Happy to assist you.

     

    NAME..........
    Ginesys Care: http://care.ginesys.in
    Phone: +91 0124 4754500
    On Mon, 25 Jun at 12:42 PM , Chirag Mendapara <report@blueclub.in> wrote:
    Dear Sir,

    We want to send SMS to Customer on Every Monday(automatically send SMS)

    Whom Debit Bill is Issued and Their Payment is Pending

    Message is Send on Every Monday - Till the Payment is Not Cleared

    Please Guide me for the above matter how can I implement

    If any question please call back to me/mail me

    Thanks & Regards
    NAME..........

  • Sanchit Mittal commented
    August 10, 2018 09:37

    dont ginesys think that there must be an answer delivered publically on the issue raised in the comment

    by mr. piyush

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