Customer is Buying but not paying any amount or part payment is done
Debit Note is issued
Example
Customer Name : XYZ
Bill No. XY-123-2018 Date: 25-06-2018 Amount: Rs. 15,000/-
Debit Note issued
SMS send on every monday(or any day of week)
SMS send to that customer - Bill Amount is Pending
SMS is Send till the Amount is not fully paid
dont ginesys think that there must be an answer delivered publically on the issue raised in the comment
by mr. piyush
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Your Helpdesk/Technical Support Person told me that - this is not possible
sending here with replay of my ticket from your support
Replay from your support :
Hi,
Greetings from Ginesys Care.
We are closing this ticket as per support policy.
The issue reported by you, through 15075 - SENDING SMS TO THE CUSTOMER, is not available in Ginesys as per current functionalities. We request you to log an idea at our idea portal : http://idea.ginesys.in/.
All community reported ideas go through a voting system as well as internal assessment. If your idea is taken up for development, you will be informed by the Product Management team accordingly.
Ticket URL: https://care.ginesys.in/helpdesk/tickets/15075
Happy to assist you.
NAME..........
Ginesys Care: http://care.ginesys.in
Phone: +91 0124 4754500
On Mon, 25 Jun at 1:31 PM , Ginesys Care <care@ginesys.in> wrote:
Hi,
Greetings from Ginesys Care.
A Ginesys Care agent has invited you to join a remote support session.
Click the link below to join:
Join Support Session
Thank you
Ticket URL: https://care.ginesys.in/helpdesk/tickets/15075
Happy to assist you.
NAME..........
Ginesys Care: http://care.ginesys.in
Phone: +91 0124 4754500
On Mon, 25 Jun at 12:42 PM , Chirag Mendapara <report@blueclub.in> wrote:
Dear Sir,
We want to send SMS to Customer on Every Monday(automatically send SMS)
Whom Debit Bill is Issued and Their Payment is Pending
Message is Send on Every Monday - Till the Payment is Not Cleared
Please Guide me for the above matter how can I implement
If any question please call back to me/mail me
Thanks & Regards
NAME..........
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We already have an SMS event called "Outstanding Reminder", please implement the same.
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