Make pos return rule base according to assortment

in retail return of product is a prime focus as it is mother of most fraud in retail involving cashiers and customers

so return rule should be there


1. which assortment can returned or nor reference returned or do not returned.

2. if product sold in any promo what should be process of return

3. membership /loyalty treatment of the return product

4.process to allow change only for size

5. return time period of different product base on assortment

6. return time period base on customer group

  • Guest
  • May 15 2016
  • Unlikely to Implement
  • Attach files
  • Admin
    Product Team commented
    27 Oct, 2016 06:02am

    In generation practise during Promotion all the Returns are made on ADHOC basis. However after the promotion period is over it is enforced against bill only. Thus allowing operational control to end user to handle the Return Item. Hope this clarifies your query, still we will keep this suggestion open for future consideration.

  • Guest commented
    23 Oct, 2016 07:29am

    the item level control of return is just the simple return or not.

    but in general practice it is , when product can be returned or not


    same product is returable when it is sold in fresh time 

    but not exchangabe if is sold in some promo


    pls think once more about this issue

  • Admin
    Product Team commented
    22 Oct, 2016 01:02pm

    Ginesys as of now provided the following behaviour at Item Level, Return not Allowed, Allowed with or without reference or it is controlled as per User Profile.

    Thus you are requested to control the return flow as per the exiting feature. 

    As of now there is no scope to development his assortment based Return Policy.

    However keeping your unique suggestion we shall keep this point open internally and would wait for further tracking and requested related to this.

Note : Do not post a lengthy title for an Idea. Post your Idea clearly supported by Screenshots, Examples and Case Studies (if possible).