Dear Sir,
We have encountered an issue with the ERP system that needs your immediate attention. Currently, the cashier is able to tender an amount that exceeds the bill value, which should not be permitted. Ideally, the system should restrict any tender amount beyond the bill value and display a pop-up message stating "Value Exceeds Net Bill Amount," with the exception of Cash MOP (Method of Payment).
Issue Details:
Current Behavior: Cashiers can tender amounts greater than the bill value without any restriction.
Expected Behavior: The system should restrict the tendering of any amount exceeding the bill value, except for Cash MOP, and display a pop-up message saying "Value Exceeds Net Bill Amount."
Impact: This issue is causing discrepancies in our cash handling processes and could lead to financial inaccuracies. Implementing this restriction is critical for maintaining accurate transaction records and ensuring proper cash management.
Avinash Singh
Hi Avinash,
Could you please provide the use case for this requirement by EOD? If we don't receive a response, we will proceed to mark this idea as 'Unlikely to Implement' as per our SOP.
-RC|BA
Hi Avinash,
I’ve been trying to reach you by phone, but it seems to be unreachable. Please brief your requirement in detail so that we could have a greater business understanding to solve the case. Else, let us know when would be a good time to connect.
Thanks,
Product Team (SBJ)