Suppose there is a new implementation, and the client has migrated into Ginesys from their legacy software. Now, consider a scenario where a customer returns an item that is batch-managed. Due to the unavailability of the reference bill in the system, the user must process the return through Adhoc return. Upon doing so, they realize that the required batch information is also missing from the system. This could be due to the batch having no quantity recorded at the time of uploading the opening stock.
To address this issue, we have the option of creating the batch information for that item. The challenge now is to ensure this batch information flows to the Point of Sale (POS) for processing the adhoc return. We need a solution where the batch information can be allocated to the POS without necessarily showing an inward entry or miscellaneous item entry in the inventory.
Suraj Singh
