Loyalty Card Bulk Update from Excel Import (Backlog against Ticket)

Use Case

  • Currently Customer were using Ginesys Loyalty and having more then 1 lac loyalty card

  • Going forward, they have plan to integrate with EasyRewards for Loyalty benefit

  • Hence, they want to discontinue with the ginesys loyalty cards

How to discontinue?

  • There is no option in Ginesys to deallocate cards from the sites

  • So guided the client to set the expiry against each card from the POS customer form (This is a manual process)

Current Challenge

  • It is not manually possible to set expiry for all card one by one, so client has raised a ticket for bulk update

Observation and Gap finding

  • The Ginesys system allows for bulk allocation of loyalty cards through an Excel import feature.

  • However, updating expiry dates of loyalty cards in bulk is not possible through this method.

Requirement: A bulk update option is required to make the process fast and easy

  • Product Team
  • Apr 16 2024
  • Likely to implement
  • Attach files
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