Customer background;
Customer has Ginesys POS and HO installation and is operating with Multi OU in HO (Multi Brand Name)
Multi OU means multi Legal Name as per the PAN of the registered company/brand
Use Case;
Customer is facing problem while creating E-invoice for GRT document from POS site.
Details of the case;
Customer is doing a GRT for OU2 site and there is a field in E invoice i.e “Buyer Legal Name”, this field ideally should contain the PAN name of the company
But, Group name was getting populated in the respective field