At the POS level , say if a customer had bought 10 items out of which there is different promotion on 4 items .
Now say , out of the 4 items, there is a mistake from the backend HO team in adding assortment for the promotion in only 1 of the items , that they have entered a 30% promotion item barcode into 50% promotion .
Now , at the Billing desk it comes to the notice of the cashier that even though the item is 30% promo item, due to some mistake from the HO , the item is coming a 50% on Billing screen and he wants to manually clear the wrong Promotion from that item only and apply a manual item level discount of 30%.
Now when we click on Clear Item level Promotion , ALL the Promotions get cleared in all items, ie the promotion gets cleared from all the 4 items and he has to give manual item level discount to all the 4 items.
We want an option where ITEM level promotion of only the selected item gets removed and not all the items in the Invoice
Ashutosh Lala
Please create separate bills, one bill for the item in which promo needs to be cleared and another bill - as regular.
We would further recommend to ensure proper discipline while adding items to promotions as small mistakes goes unnoticed by cashiers during rush hours and would result in low profitability.