Sir, We have people around us with deep skilled and learner for the learner it would be great idea if every weak or twice a month you held a webinar for clients people for web reports traning this will decrease flow of unnescessary tickets raise and learner would get the oportunity to learn and devlove thier skills
We have already done a webinar series on the same, the recordings of the same are available in the youtube channel as well for Ginesys.
Please refer to the same or discuss with your account manager in case you have any specific requirement.