Option required to Capture Reason in the following cases:
1- Item is scanned and thereafter removed form the Bill
2- Items are scanned and moved to Payment Windows thereafter user clears the Bill. In this case needs option to capture reason for such Bill clear.
In both the cases Item detail would be required in order analyse the Lost Sales Return Item Wise / Bill Wise. Reason could be:
a) Customer not interested / mind changed
b) Defective peace
c) Cash Shortage
d) Long Queue
e) Too much time taken for processing Credit Card Payment
In pos while scan item need to disable remove button and bill clear as user profile.
Merged