Ideas

OTP Validation in POS Credit Note Redemption

We want to send the SMS to the customer at the time of Credit Note creation. So that they can prevent their cashier to create false credit note.

  • Guest
  • Nov 23 2015
  • Released
POS
Released Version [For Internal use] 11.113.0-1.113.0
  • Oct 5, 2016

    Admin response

    Thanks for the idea, your suggested feature has been released. Credit Note redemption has been made more secure with OTP authentication, also the existing option which makes customer tagging mandatory in POS transactions has been enhanced. Apart from the existing options, customer tagging can also be made mandatory if any credit note is issued from any POS transaction.

    Keep sharing your ideas.

  • Attach files
  • Suraj Kumar commented
    August 30, 2016 03:41

    it is required to prevent false generation of credit note. wherever customer available this feature should work.

  • Guest commented
    August 09, 2016 11:36

    1.In Case of return only we have to need Mandatory customer tagging Like Remarks For Gate Entry, Customer Name and Mobile. For ref see attachment 

    2. Maximum return allow in one day check against unique mobile number allow limit

  • Guest commented
    February 27, 2016 09:15

    It is a well idea to have this in the system to control shrinkages & fraud which is a major challenge in the Retail. It must be mandatory.

  • Admin
    Product Team commented
    February 26, 2016 12:42

    Thanks for sharing our idea!

    Customer tagging is not mandatory at the time of credit note issuance, so OTP validation is not possible at the time of redemption. Given the reason, at this time, we are unlikely to implement functionality around this specific feature due to the current priorities and goals. However, we will keep this idea open to gather additional feedback to track the level of interest within the community.

Note : Do not post a lengthy title for an Idea. Post your Idea clearly supported by Screenshots, Examples and Case Studies (if possible).