Ideas

Store Closure Option Required

From Anindya Das

Now a days it became a  urgent requirement for store closer. So many issues are getting logged and killing R&D time. Therefore requesting you please take it as a serious concern and analyze the same from BA perspective and put it into the development as a new feature request.

From HN

Why this is required:
  1. POS server crashed / formatted
  2. Client is having a valid backdated backup or a valid backup with some SYNC mismatch
  3. Restore utility doesn't allow to restore the backup
  4. Customer is asked to get the data restored from Head Office
  5. In case there is no backup then restore from HO is the only option
  6. Now there is a process involved of commercial discussion and approval without which work is not started
  7. Major issue which Customer faced they have to do manually billing which is not feasible in case of promotions, large operations
  8. Customer opts to create a new site sync master and do configuration to start immediate billing
  9. Now this Store closer is required to clear the old site data
 
Key decisions to be taken:
  • Will only consider it in case the backup is very old and correcting mismatch data will take considerable time.
  • We restore the valid backup (if the SYNC difference is not much) proactively and start Customer billing, reconcile the data from HO later.
  • Whether to keep as part of managed service or build it as feature. 

 

  • Product Team
  • Sep 4 2017
  • Likely to implement
POS
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