Merged idea

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Notification alert while creating existing customer mobile number Merged

Dear Team,

We are facing a problem of duplicate customers, at the time of creating new customer we are not restricted to enter the same number again. By this, system allows us to enter a customer with the same mobile number again and again.

We need a validation or check where if there is customer with a mobile number system doesn't allows to create a new customer with the same mobile number.

By doing this we will have only one customer with one mobile number and that customer will not get repeated again n again. Also, the same is effecting our credit notes adjustment.

Plz check and suggest.   



Satish Tiwari

  • Guest
  • Mar 17 2017
  • Released
  • Rohit Khetan commented
    20 Apr, 2018 06:50am

    For this to work , offline customer creation feature has to be removed. Also the billing speed may be impacted depending on the connectivity with HO

  • ADNOX commented
    20 Mar, 2018 07:52am

    Yes. Same problem here also. Also, the system is recognizing the names as different even a single alphabet of a name is changing to uppercase or lowercase. So, data redundancy is a big problem in customer management.




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