Ideas

Customer Loyalty Card Download & Customer Validation & Add Customer New Mobile Number

Hi,

 

1.Customer Loyalty Card Download.

We are require Customer Loyalty Card download function at pos site from WEB as like existing item download in pos system, As per current system we need to allocate Loyalty Card to pos site from head office for flow loyalty card information and after allocation we cannot swap loyalty card to another pos site, If we have download function then there's no need to allocate card to specific site we can just swap physically card to another pos site and executive will download information from WEB.

 

1a. Loyalty card information will be save on WEB

1b. Pos site executive will download loyalty card information form WEB and tag new and existing customer.

 

2.Customer Validation.

We require OTP validation based on customer mobile number, If pos site executive create new and updating existing customer mobile number then OTP verification should be mandatory this can be control JUNK customer data.

 

3.Link New Mobile Number existing customer.

For Example Customer changed mobile number and He/She have loyalty card, So OTP validation will not work and customer can't take loyalty discount.

We require add new mobile number column and restrict old mobile number,

NOTE:- If customer changed mobile number and not using from last 1 year so mobile network company will allocate that number to his/her another customer.

So we also require information this type of customer for send our promo information we also remove function this mobile number after 1 year from existing old customer.

 

Thanks & Regards

Hitesh Jain

  • Guest
  • Dec 17 2016
  • Likely to implement
  • Attach files
  • Admin
    Product Team commented
    January 06, 2017 13:25

    We can think of working on point no 1.


    For point no 2 OTP validation is not possible as the Customer master data can be updated later on also depending upon the organisation operations.


    For point no 3 the valid mobile field shall be remain same only, there cannot be multiple registered mobile no for OTP or other working.

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